Amazon is down NOW: Why is it failing today and when will service be restored? Merca2.0
05 de Marzo, 2026 16:33
Thousands of users reported problems using Amazon this Thursday, one of the most important e-commerce websites in the world. According to data from the outage tracking platform Downdetector, tens of thousands of shoppers began reporting issues on the platform, quickly turning the situation into a trending search topic on Google.
Search queries such as “amazon down,” “is amazon down right now,” “amazon not working today” and “amazon outage” began to surge on Google Trends, reflecting the concern of users trying to browse, log in, or complete purchases on the marketplace.
The disruption mainly affected users in the United States, Mexico, and other locations, although reports on social media suggest that users in additional regions also experienced issues.
What happened to Amazon today?
According to the outage tracker Downdetector, reports of problems began increasing around 2:00 p.m. (Eastern Time).
By 3:45 p.m. ET on Thursday, March 5, the number of reported issues had surpassed 20,000, indicating a significant disruption in the platform’s operation.
Reports followed an upward trend throughout the afternoon:
- ⇒ The first peak occurred around 2:30 p.m., with approximately 18,000 reports.
- ⇒ Reports later dropped to around 16,000.
- ⇒ Minutes later they rose again, once more surpassing 20,000 reports.
Downdetector compiles information from reports submitted by users, meaning the real number of affected customers could be even higher.
What problems are users reporting?
Users who reported incidents on Downdetector described a wide variety of problems within the Amazon platform. Among the most commonly mentioned issues are:
- ⇒ Errors when completing purchases or processing payments
- ⇒ Problems logging into accounts
- ⇒ Difficulties browsing products
- ⇒ Incorrect or constantly changing prices
- ⇒ Failures in the Amazon mobile app
Some shoppers also reported that product prices appeared erratic, fluctuating or displaying incorrect information while browsing.
What did Amazon say about the outages?
Amid the wave of reports, Amazon acknowledged the technical issues and issued a brief statement. In a message shared with the media, the company said: “We’re sorry that some customers may be experiencing issues while shopping. We appreciate customers’ patience as we work to resolve the issue.”
So far, the company has not confirmed the exact cause of the disruption.
Were other Amazon services also affected?
In addition to the online store, some reports also pointed to minor disruptions in other services within the Amazon ecosystem, including:
- ⇒ Prime Video, the company’s streaming platform
- ⇒ Amazon Web Services (AWS), its cloud computing division
AWS is particularly relevant because millions of companies rely on its infrastructure to operate digital services worldwide. However, there has been no confirmation so far of a widespread outage across the platform.
Did attacks on Middle East data centers play a role?
At the same time as the outage, another development emerged that could be indirectly related to the company’s operations.
According to some media outlets such as Reuters, some Amazon data centers in the United Arab Emirates and Bahrain were damaged earlier this week following drone attacks amid the conflict in the Middle East.
These incidents disrupted certain cloud services operated by the company, although it is still unclear whether they are directly related to the outage reported on Thursday.
